Blue's Enterprise Pro - Call Management
The Ultimate Call Management Solution for Large Companies
Effective cost management can represent a competitive advantage for every company.
Companies that aim to the best efficiency need easy to use and not time consuming tools, that can actively control the company and give warnings in case of anomalies, providing ready-to-use information.
Even telecommunication services, that are nowadays strongly growing, must be kept under control with the use of 'active' and easy to use software.
Blue's Enterprise Pro rises from this new technological 'R-evolution' and is now ready to help monitoring and reducing the telephone costs of your company.
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Statistics and monitoring in real timeWith Blue's Enterprise Pro you can easily analyse your telephone traffic using real time statistics and call monitor, or preconfigured and ready-to-use charts and tables. With the practical call monitor you can select the statistics according to the analysis target and customise them as you like with a single click or export them to other applications (PDF, HTM, XLS, DOC...). |
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Reports and alarms via e-mail and over the InternetYou can automatically receive statistics by e-mail for your periodical expense monitor with the frequency that mostly meets your needs. Data can also be saved onto the Internet for being consulted remotely. With Blue's Enterprise Pro you can easily work at best, setting alarms that warn you as soon as an undesired event occours (e.g. When somebody goes beyond forecasted budget or prohibited calls telephone numbers). |
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Works with MS SQL ServerShould the telephone traffic volume of your company reach at least 300.000 calls a year, we recommend Blue's Enterprise Pro that uses the Microsoft SQL Server database and that offers better performance and security levels. |
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Connects to any IP or standard PABXBlue's Enterprise Pro acquires data from any PBX, even from the new IP PBXs. It is easy to install. Thanks to an intuitive Guided Configuration, Blue's Enterprise Pro is the most flexible call accounting software available today. |
Easy to use
Blue's Enterprise Pro is easy to use. You can easily get the best from the software without even reading the software. With a single click, you can find out and keep under control your monthly expense, the most talkative extensions, incoming and outgoing calls, if you had any missed call, how many rings are needed before incoming calls are answered, how much you would have spent with a different telephone carrier, and much more.
With Blue's Enterprise Pro, find the information you need at a glance and ready to use.
Statistics and Ranks Ready for your Needs
Blue's Enterprise Pro manages your company incoming and outgoing calls and organises the statistics, sorting them by objective. Find the information you are looking for with no strain at all. A call monitor offering general reports, telephone traffic totals sorted by seat, department and extension, call list, cost analysis grouped in several ways, analysis of the incoming call efficiency and other ranks are just a few of the reports shown in real time that can be exported into different formats (PDF, Excel, Word, HTML, Etc.).
Furthermore, you can customise the statistics in an extremely easy way thanks to the advanced filters, and save your reports in personal folders.
Send your Reports by Email and Publish them over the Internet
Blue's Enterprise Pro offers an extraordinary scheduling tool that sends the statistics you need by e-mail on a daily, weekly or monthly basis, or with the frequency that mostly suits you.
Blue's Enterprise Pro can schedule and send statistics to several recipients at a time, thus sharing information concerning the general trend of your telephone management. Reports can also be periodically saved onto the Internet and rendered widely available.
Works with MS SQL Server
Should the telephone traffic volume of your company reach at least 300.000 calls a year, we recommend Blue's Enterprise Pro that uses the Microsoft SQL Server database and that offers better performance and security levels.
Calculates the Costs of any Telephone Carrier
Thanks to the multi-carrier management, Blue's Enterprise Pro calculates the cost of your phone calls using several carriers simultaneously. You can manage any tariff of any telephone carrier and print those ones in use. Tariff editing and update will be easy using the tariff manager tool or downloading them directly from our website www.telcen.it.
Email Warnings and Alarms for an All-Round Control of the Telephone Traffic
You will be automatically warned should something go wrong: somebody called prohibited numbers or went beyond the budget threshold, some telephone lines are faulty, some call durations are too long, etc. Blue's Enterprise Pro will directly send and e-mail message to your e-mail address with the warning that describes the problem.
Controlling your telephone traffic has never been so easy!
Find the Most Convenient Tariff for your Company
Blue's Enterprise Pro compares your telephone costs with a reference carrier: immediately find out if your carrier is convenient for your company.
If you wish to compare the several offers available on the market on the basis of your real telephone traffic, you can use the advanced module that compares the cost of all the telephone tariffs you choose.
The tariff comparison tool calculates the monthly expense of your company and shows the rank of the most convenient tariffs: a unique tool to choose the telephone carrier that best suits your company.
Does not require a Dedicated PC
Blue's Enterprise Pro does not require a dedicated PC and, while it runs, you can continue using your everyday software.
Customise each Extension
With the Extension configuration of Blue's Enterprise Pro you can customise every single extension of your company. For instance, the cost mark-up, the dialled number printout (Privacy), department and cost centre definitions can be customised for each extension.
This information can be modified anytime and the database reprocessed in order to update it with the latest changes (Re-associate tool).
Your Privacy is Guaranteed
With Blue's Enterprise Pro you can create different users and assign them different security and access levels.
For instance, you can assign a password that allows the telephone operator to edit the phone book but prevents it from seeing or deleting calls; or viewing only the phone calls of a single department or of a single telephone district.
With the Privacy option you can decide the privacy level of each extension, for instance replacing the last three or more digits of a telephone number with asterisks (e.g. 003904402245***).
Shares Archives onto the Network
Blue's Enterprise Pro archives can be saved in any directory onto the network and can be read from any network pc that mounts the Blue's Enterprise Pro Client version.
Share, for instance, Blue's Enterprise Pro Phone Book with the company employees, use the PC near the PBX for data acquisition and schedule periodical data printouts from the respective departments, without even moving away from your desk.
You can also archive the data of a certain period (for instance last year's calls) in a new archive, thus deleting the old calls and keeping the software faster.
Grows Up along with your Company
Blue's Enterprise Pro is available in several versions that differ for the number of the PBX extensions, but it can still be upgraded while you company grows bigger.
Documents the Telephone Traffic of more Sites
Blue's Enterprise Pro centralises the phone traffic of your main and remote sites of your company. Thanks to the SAT module, you can manage the telephone traffic of each PBX, even of different PBX brands and models.
Blue's Enterprise Pro supports any kind of connection, providing telephone traffic acquisition via TCP/IP protocol and via modem with the dedicated Blue's Buffer protocol, at a scheduled time. You will easily get statistics on each site, department, cost centres, with grouped information or details about each single call.
Updates Automatically (LiveUpdate)
Thanks to the LiveUpdate, your Blue's Enterprise Pro will always be up-to-date. Liveupdate connects to the Telcen website and automatically downloads and installs the new updates when available.
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Blue's Professional Requirements
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